Privacy Notice

The Holiday Homes Trust is committed to safeguarding the privacy of visitors to our website and of anyone providing us with their personal information. Please read the following policy to understand how your information will be treated.

We use Bookalet to manage our bookings and power our website. Their privacy policy can be found here Bookalet Privacy Policy.  Please read this to understand how they use your information.

We do not share, sell or in any way provide your data to any other third party and we will only disclose your data if required to by law.

The information we collect

We collect personal information through forms in our website or  that we send you by post or email

• To book a holiday
• To enable you to subscribe to newsletters and other publications;

Personal data submitted will be used for the purposes specified and for other purposes for which you give your consent.

When you book a holiday, we will share your data with the Holiday Park where our Caravan is located to enable them to administer aspects of your holiday as well as Bookalet who we use to manage our bookings and website. Other than this we will not pass your data to any third party outside the Trust except for it to be stored securely in a way that the third party is unable to access it.

We may collect, store and use the following kinds of personal data:

1. information about your visits to and use of this website, eg IP address, browser type, referral source, length of visit and number of pages viewed. We may use this information in the administration of this website to improve the website’s usability and functions provided.
2. information that you provide to us for the purpose of registering with us and/or subscribing to our newsletter and providing you with marketing information. The use of the internet to transfer information is not secure.
3. information you provide when booking a holiday. We collect it so we can contact you about the holiday and retain it for the financial records we are required to keep. We shall also ask if there is anyone in your party with a disability or a special need so we can discuss the facilities available for them in our caravans. We retain this data, having anonymised it, so we can demonstrate we are achieving our charitable objectives.

Whilst we do our best to maintain security within our website and to safeguard your personal information, we cannot ensure or warrant the security of any information which you may send us.

Transfer of information abroad and disclosure to third parties

We may, for the above-mentioned purposes, transfer your information to any area of the Trust. For the processing of your data the Trust will at all times ensure a data protection level equal to the one in the European Economic Area.

Confidentiality and security

The Trust acknowledges that the information you provide may be confidential. The Trust will maintain the confidentiality and protection of your information in accordance with its normal procedures and all applicable laws.

Retention of your data

We will retain your personal data for as long as is necessary for the uses set out above or for us to meet legal and regulatory requirements. When it is no longer needed your data will be erased securely. Should we want to make some analytical or other legitimate business use of your data we shall take appropriate measures to anonymise it.

Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.  Our website is powered by Bookalet and their cookie policy is available as part of their Bookalet Privacy Policy. Please read this to understand how they use your information and cookies. 
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.

Your rights

The Holiday Homes Trust has a legal obligation to ensure that your information is kept accurate and up to date. Please assist us in complying with this obligation by ensuring that you inform us of any changes to your information. You have the right to request details of the information we hold about you and to delete or rectify any inaccurate information about you by sending us a written request to holiday.homes.trust@scouts.org.uk. You may be asked to provide proof of identity before we can respond to such a request.

You may instruct us not to process your personal data for marketing purposes by contacting holiday.homes.trust@scouts.org.uk.

In the event of a dispute that cannot be resolved you have the right to contact the office of the Information Commissioner at https://ico.org.uk/about-the-ico/

Revisions to this policy

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes.

Contact information

If you have any questions in relation to this policy please contact us at holiday.homes.trust@scouts.org.uk